informs customer on shipment status and exceptionsProvides spot quotations and performs up- and cross-selling on inbound customer callsPasses on leads to SalesHandles customer inquiriesHandles customer
Otto (GmbH & Co KG) sucht in eine/n Business Support Specialist | Inbound Logistics (w/m/d) (ID-Nummer: 11938066)
requiredPerforms up- and cross-selling (inbound calls) for existing customers and passes on leads to salesTakes and handles customer inquiries e.g. Track and TraceReviews reports (generated by the Performance
improve your skillset. Deine Aufgaben / your mission Sound EDI knowledge & including automotive VDE standards In the inbound & outbound process: ASN, shipment/forecast; GR; Cosnignment withdrawl, Stock